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StarGuard
★★☆☆☆ Needs Response

"Waited 45 minutes for my appointment. Staff was nice but this is unacceptable."

Sarah M. - 2 hours ago

AI-Generated Reply

"Hi Sarah, we sincerely apologise for the wait - that's not the experience we want. We're addressing this with our team..."

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50k+ reviews managed
<2min response time

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Sarah M. ★★☆☆☆

"Waited 45 minutes past my appointment. Staff was nice but this is unacceptable."

Just now
Without StarGuard
2 days later

Still no response

1 week later

247 people saw this review

Result

Customer never returns.
Tells friends to avoid you.

With StarGuard
2 minutes later
AI-crafted reply

"Hi Sarah, you're right — that wait was unacceptable. We've added buffer time to prevent this. I'd love to make it up with a complimentary service next visit."

Next day
★★★★☆

"They reached out and made it right. Will give them another chance."

Result

Customer saved.
Rating improved.

53% of customers expect businesses to respond to negative reviews within a week.

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AI that writes like you

Responses trained on your voice and tone. Not generic templates.

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Instant bad review alerts

Know within seconds, not days. Respond before damage spreads.

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When you respond quickly and personally to every review, you're not just managing your reputation — you're building a community of loyal customers who keep coming back.

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1

Connect Google

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2

Set your voice

Tell us your tone and style preferences

3

Start responding

AI drafts, you approve, reviews answered

Built for local businesses

If your customers find you on Google, StarGuard is for you.

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Trusted by local businesses

★★★★★

"Went from spending 1 hour daily on reviews to 10 minutes. The AI actually sounds like me — customers can't tell the difference."

★★★★★

"Got an alert for a 1-star review at 8am. By 8:15, we'd responded and the patient updated it to 4 stars. That's a game changer."

★★★★★

"3 salon locations, hundreds of reviews — it was chaos. Now everything's in one inbox. Our response rate went from 40% to 95%."

Simple pricing

One plan. Everything included. No surprises.

£39 /month per location
  • Unlimited AI responses
  • Instant bad review alerts
  • Unified review inbox
  • One-click publishing
  • Brand voice training
  • Analytics dashboard
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Questions

Will AI responses actually sound like me?

Yes. You set your tone (formal vs casual, brief vs detailed) and provide example responses. The AI learns your voice and adapts. You always review before publishing.

How fast are bad review alerts?

Within minutes of a 1-3 star review posting, you'll get an email notification. This gives you time to respond before potential customers see an unanswered complaint.

Can I manage multiple locations?

Yes. Add as many locations as you need. Each is billed at £39/month, and all reviews appear in one unified dashboard.

What happens after the free trial?

You choose whether to continue. We don't auto-charge. If you decide not to continue, your account is simply deactivated.

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